1. Acceptance of Terms

By accessing or using the Epique Realty website, services, or communicating with our team, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. About Epique Realty

Epique Realty is a real estate brokerage operated by Kurt Burgan, a licensed real estate professional in Washington State. We are located at 304 W Pacific Ave Suite 310, Spokane, WA 99201.

2.1 Our Services

Epique Realty specializes in:

• Residential real estate buying and selling services
• Investment property consultation and guidance
• Free home valuations and market analysis
• Real estate market insights and advisory services
• Property marketing and listing services
• Buyer and seller representation

3. SMS and Text Messaging Terms

3.1 Program Description

Program Name: Epique Realty SMS Notifications

Our SMS program provides subscribers with real estate updates, property alerts, market insights, appointment reminders, and promotional offers related to our real estate services in the Spokane, WA area.

3.2 Opt-In and Consent

• By providing your mobile phone number and checking the SMS consent box on our forms, you expressly consent to receive text messages from Epique Realty
• You confirm that you are the account holder or have authorization to provide the mobile number
• Consent is not a condition of purchase or use of our real estate services
• Message frequency varies based on your preferences and market activity

3.3 Opt-Out Instructions

• You can cancel the SMS service at any time by texting "STOP" to any message you receive from us
• Upon sending "STOP," we will confirm your unsubscribe status via SMS
• Following this confirmation, you will no longer receive SMS messages from us
• To rejoin the program after opting out, sign up again through our website or contact us directly

3.4 Help and Support

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to:

• Email: kurt@havenrealestategroup.com
• Phone: (509) 993-4218

3.5 Message and Data Rates

• Message and data rates may apply for messages sent to you from us and to us from you
• Message frequency varies based on your interaction and preferences
• For questions about your text plan or data plan, contact your wireless provider
• Carriers are not liable for delayed or undelivered messages

3.6 Compliance

We are committed to complying with all applicable laws and industry standards related to SMS communications, including TCPA (Telephone Consumer Protection Act) and CAN-SPAM Act requirements.

4. Website Use and Conduct

4.1 Permitted Use

You may use our website and services for lawful purposes related to real estate transactions and inquiries. You agree to:

• Provide accurate and truthful information in all communications
• Respect intellectual property rights
• Use the website in accordance with applicable laws and regulations
• Maintain the confidentiality of any login credentials

4.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Transmit spam, viruses, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Misrepresent your identity or affiliation
• Violate any applicable laws or regulations

5. Property Information and Accuracy

• Property descriptions, images, prices, and availability are provided based on information from property owners, MLS systems, and third-party sources
• While we strive for accuracy, we cannot guarantee that all details are current, complete, or error-free
• Property prices and availability may change without prior notice due to market conditions
• All property information should be independently verified before making any decisions
• We recommend professional inspections and due diligence for all property transactions

6. Client Responsibilities

As a client or user of our services, you agree to:

• Provide accurate, complete, and updated personal and financial information
• Communicate honestly about your real estate needs and circumstances
• Respect appointment times and provide reasonable notice for cancellations
• Comply with all applicable laws and regulations in real estate transactions
• Work exclusively with Epique Realty during the term of any signed agreement
• Pay all agreed-upon fees and commissions according to contract terms

7. Professional Services and Licensing

• Kurt Burgan is a licensed real estate professional in Washington State
• All real estate services are provided in accordance with Washington State real estate laws and regulations
• We maintain professional liability insurance and adhere to industry standards
• We are members of relevant professional organizations and MLS systems
• Our services are subject to oversight by the Washington State Department of Licensing

8. Third-Party Relationships

• We may refer you to third-party service providers such as mortgage brokers, inspectors, attorneys, or contractors
• Epique Realty does not control third-party operations and is not responsible for their services or fees
• Any agreements with third parties are solely between you and them
• We recommend conducting your own due diligence before engaging third-party services
• We may receive referral fees from some third-party providers, which will be disclosed when applicable

9. Fees and Payment Terms

• All fees, commissions, and service charges will be clearly disclosed before engagement
• Payment terms will be specified in written agreements
• Commissions are typically paid at closing from transaction proceeds
• Late payments may result in additional charges or suspension of services
• Refund policies, if applicable, will be outlined in service agreements

10. Intellectual Property

• All content on our website, including logos, images, text, and design, is owned by Epique Realty
• Content is protected by copyright, trademark, and other intellectual property laws
• You may not reproduce, distribute, or display our content without written permission
• Property photos and descriptions may be owned by third parties and used with permission
• You grant us permission to use photos and testimonials you provide for marketing purposes

11. Limitation of Liability

To the fullest extent permitted by law, Epique Realty and Kurt Burgan shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Losses arising from inaccurate property information provided by third parties
• Delays, cancellations, or changes in property availability
• Disputes between buyers, sellers, or other parties
• Technical issues, website interruptions, or security breaches beyond our control
• Actions or omissions of third-party service providers
• Market fluctuations or changes in property values

Our total liability shall not exceed the amount of fees paid to us for the specific service in question.

12. Indemnification

You agree to indemnify and hold harmless Epique Realty, Kurt Burgan, and our affiliates from any claims, damages, or expenses arising from:

• Your use of our services or website
• Your violation of these terms and conditions
• Your violation of any applicable laws or regulations
• Any false or misleading information you provide

13. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is incorporated into these Terms and Conditions by reference.

Privacy Policy Link: https://epique-realty.com/privacy

14. Dispute Resolution

14.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes or concerns.

14.2 Mediation and Arbitration

Any disputes that cannot be resolved informally may be subject to mediation or arbitration as specified in individual service agreements.

14.3 Professional Standards

Real estate disputes may also be subject to resolution through professional real estate organizations and state licensing authorities.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Washington, United States. Any legal disputes will be resolved in the courts of Spokane County, Washington, unless otherwise specified in individual service agreements.

16. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

17. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and Epique Realty regarding the use of our services.

19. Contact Information

If you have questions about these Terms and Conditions or our services, please contact us: